Loading
Breaking
Now Reading: CYBERSECURITY | PLDT assures customer data safe despite Twitter hacking
CYBERSECURITY | PLDT assures customer data safe despite Twitter hacking
May 29, 2020 , 03:00 PM

MAY 29, 2020 – The country’s oldest and largest telecommunications company on Friday assured its customers that no client data was breached when the Twitter account of its support service was hacked, the digital services provider said in a statement.

The Philippine Long Distance Telephone (PLDT) company, part of the conglomerate led by Manuel V. Pangilinan, said the hackers had not tampered or extracted private information on their clients.

“We would like to inform the public that a thorough investigation conducted by our Cyber Security Operations group has shown that there is no record of customer data download or exfiltration from the @PLDT_Cares Twitter account,” said PLDT in a statement.

PLDT said it would make a formal report to the National Privacy Commission about the hacking incident.

The telecommunications firm also guaranteed it would further enhance its cybersecurity protocols to prevent a repeat of the incident.

On Thursday, a group of hackers belonging to Anonymous took control of the Twitter account of PLDT support group, @PLDT_Cares, but it did not affect the company’s services and network.

The Twitter account, @PLDT_Cares, had a post at noon calling out the company. It said: “As the pandemic arises, Filipinos need fast internet to communicate with their loved ones. Do you job. The corrupt fear us, the honest support us, the heroic join us. We are Anonymous. We are Legion. We do not forgive. We do not forget. Expect us.”

The incident came after several netizens complain of slow internet connections during the community quarantine.

PLDT said the company provided speed boosts for fiber customers while customers of Smart Communications increased data allocation for mobile phone users. (Nicole Dacanay / MM)

More From News5
Ex-FHM model sa drug buy-bust
Nasabat sa dating modelo ang ilang pakete ng shabu, ecstacy at pipe para sa liquid shabu na ibinibenta raw sa online store.
Published On: March 2, 2020
2020 Tokyo Olympics, tuloy sa kabila ng banta ng COVID-19
Tiniyak ng local organizers na handa silang protektahan kontra COVID-19 ang libu-libong atleta na lalahok sa Olympics. For more videos, visit us at www.news5.com.ph.
Published On: March 2, 2020
Sen. Drilon, naghain ng concurrent resolution sa ABS-CBN franchise extension
Mas mabilis ang proseso sa concurrent resolution dahil pag-apruba lamang ng Kamara at Senado ang kailangan para mapalawig hanggang June 30, 2020 ang prangkisa ng ABS-CBN. | via Greg Gregorio. For more videos, visit us at www.news5.com.ph.
Published On: March 2, 2020
Apology ng ABS-CBN, tinanggap na ni Duterte
Tinanggap na ni Pres. Duterte ang paumanhin ng ABS-CBN sa hindi nito pag-ere ng kanyang political advertisements noong 2016 elections. Natanong din siya tungkol sa quo warranto petition ng Office of the Solicitor General na pinapawalang bisa ang prangkisa ng broadcast network. | via Maricel Halili For more videos, visit us at www.news5.com.ph.
Published On: March 2, 2020
Jovie Espenido, 'cleared' na sa droga sa region 6
Nilinaw ng PNP na hindi pa final ang desisyon dahil sa isasailalim pa sa national level validation ang pagkakadawit ni P/Lt. Col. Jovie Espenido sa drug watchlist. For more videos, visit us at www.news5.com.ph.
Published On: March 2, 2020
Pag-iingat ng simbahan vs. COVID-19 ngayong Semana Santa
Maraming simbahan ngayong Ash Wednesday ang ibinudbod sa bunbunan imbes na ipinahid sa noo ang abo bilang pag-iingat laban sa coronavirus disease. | via Jen Calimon. For more videos, visit us at www.news5.com.ph.
Published On: March 2, 2020
Kinompronta ni Calida ang isang ABS CBN reporter
"Ikaw, lagi mo akong binabanatan ha." Kinompronta ni Solicitor General Jose Calida ang isang reporter ng ABS-CBN nang manghingi ito ng kopya ng petition for quo warranto para sa pagpapawalang-bisa ng prangkisa ng network.
Published On: February 17, 2020
Nilinaw ni Sec. Panelo ang naging confusion sa pagkansela sa VFA
Ipinaliwanag ni Sec. Salvador Panelo na nagkalituhan daw sa tenses na ginamit kaya magkaiba ang naging pahayag nila ni Defense Sec. Delfin Lorenzana tungkol sa pagpapasa ng termination notice ng Visiting Forces Agreement sa Amerika. Sinabi rin ni Panelo na mas mahalagang malaman na hindi magbabago ang isip ng Pangulo sa isyu.
Published On: February 17, 2020
Babaeng astronaut na bumalik sa mundo, gumawa ng record
328 na araw nananatili sa space ang American astronaut na si Christina Koch. For more videos, visit us at www.news5.com.ph.
Published On: February 17, 2020
Inflation forecast para sa 2020, itinaas ng BSP
Posibleng pumalo sa 3% ang inflation o kabuuang pagtaas ng presyo ng mga bilihin at serbisyo ngayong taon, batay sa pagtataya ng Bangko Sentral ng Pilipinas. For more videos, visit us at www.news5.com.ph.
Published On: February 17, 2020
Top Stories
RESURGENCE | Global coronavirus cases pass 11 million mark
WASHINGTON, July 3 (Reuters) – Global coronavirus cases exceeded 11 million on Friday, according to a Reuters tally, marking another miles
Published On: July 4, 2020
STEALTH MARTIAL LAW | Human rights group expresses concern over signing of anti-terrorism bill
By Manny Mogato, News5 editor-at-large (July 4, 2020) — A New York-based human rights group has expressed concerns over President Rodrigo Duterte
Published On: July 4, 2020
FRIENDLY FIRE | Duterte talks to soldiers and police to defuse tension after fatal shooting incident
(July 04, 2020) – President Rodrigo Duterte hurriedly flew to a military base in the south to defuse tension between the army and police afte
Published On: July 4, 2020
PUSHBACK | Opposition to take anti-terror law to court
(July 03, 2020) – The small political opposition and other groups against a draconian bill signed into law by President Rodrigo Duterte vowed
Published On: July 3, 2020
SECURITY LAW | HK declares ‘Liberate Hong Kong’ slogan illegal
HONG KONG, July 3 (Reuters) – The popular protest slogan “Liberate Hong Kong, revolution of our times” connotes separatism or
Published On: July 3, 2020