PLDT Home Uncaps 5G+ Experience with Home WiFi

October 22, 2024 , 10:36 AM

PLDT Home ushers a new era of 5G technology in the country with the new PLDT Home WiFi 5G+, capable of delivering uncapped speeds of up to 1.5Gbps at the ground-breaking introductory price of only P1,495.

“PLDT Home has always been at the forefront of driving innovations in broadband technologies in the country. Backed by our robust network, our fixed wireless access (FWA) has the capability to deliver up to 1.5 Gbps. With an advanced device that connects to the 5G and 4G network, our PLDT Home WiFi 5G+ is changing the game in the wireless segment,” says Jeremiah de la Cruz, PLDT Senior Vice President and Head of Consumer Business Home Group.

PLDT Home WiFi 5G+ is leading the next wave of fixed wireless evolution for Filipinos. “As we continue to expand our network nationwide, our customers on 4G can already enjoy its benefits now and look forward to the 5G experience with our continuous 5G roll-out. With the continued demand for fixed wireless solutions in the country, our focus remains – to deliver reliable connectivity for our customers’ better digital experiences at home,” he adds.

Delivering Gigabit speeds with 5G+
In today’s digital world, a strong internet connection is essential for work, school, and staying connected with loved ones. PLDT Home WiFi 5G+ features WiFi 6 technology that addresses these needs head-on, capable of speeds of up to 1.5 Gbps.

WiFi 6 offers dual band, built-in antenna and connects up to 15 devices at home, ensuring that everyone in the family can stay connected. This technology supports faster data transfer and higher bandwidth compared to earlier standards other internet providers still use. This enhances speed, range, and performance, ensuring seamless 4K streaming, smooth online gaming, and uninterrupted video calls for remote work or online classes.

Offering flexible connectivity
PLDT Home WiFi 5G+ stands out for its affordability and flexibility. The reloadable prepaid model allows families to manage their internet expenses effectively, avoiding installation fees and giving them control over their usage—perfect for those on a budget.

Its plug-and-play setup is user-friendly, requiring no complex installation, and customers can easily top up their data with options like FamLoad All Access, Unlifam, and Magic Data. With load prices starting at just ₱99, families can tailor their WiFi access to fit their daily needs.

To kickstart the real 5G experience, PLDT Home WiFi 5G+ offers unlimited WiFi for 15 days without any speed cap, available upon successful registration of the SIM that comes with the device.

Widest network in PH
The PLDT Group’s continued investments in enhancing its integrated network and in innovating its products and services are aligned with the group’s commitment to democratize access to the latest technologies like 5G, enable 5G for all, and deliver leveled-up customer experience across the country. Its mobile network Smart Communications, Inc. (Smart) covers 97% of the population and is part of the Philippines’ largest integrated network that includes PLDT’s most extensive fiber infrastructure.

This initiative contributes to the PLDT Group’s endeavors to narrow the digital divide, provide connectivity to all, and achieve the United Nations Sustainable Development Goals (UNSDGs) particularly SDG 9 – Industry, Innovation, and Infrastructure. These also reinforce the Group’s support for the Government’s overall digitalization thrust.

For more information on PLDT Home WiFi, visitPLDT Home WiFi 5G+.

Privacy Statement

Our Privacy Commitment

TV5 Network Inc. values and respects your privacy. We are committed to safeguarding your personal data in compliance with Republic Act No. 10173 or the Data Privacy Act of 2012 and its implementing rules and regulations.

We have developed a Privacy Policy that adopts and observes appropriate standards for personal data protection. While our Privacy Policy sets out the general principles governing the collection, use, and disclosure of our users’ personal information, our Privacy Commitment seeks to inform you more about TV5’s privacy practices.

Why do we collect your personal information (as applicable)?

We may collect and maintain basic information about you as site user of TV5 sites for the following purposes:

To deliver news and updates on current events, sports, esports and entertainment;
To share livestreams of news and sports events;
To understand our viewers’ needs and preferences;
To meet legal and regulatory requirements; and
To perform other processes or disclosures that are required to comply with pertinent laws, rules, or regulations.

Where do we get your personal information?

There are several ways we collect your personal information.

Information that you personally provided.

Most of the personal information we have are those that you have provided us when you:
- Register to our programs or services;
- Inquired, filed a complaint or requested for our services;
- Took part in our research and surveys; and/or
- Became our Partner, Vendor, Contractor or Supplier.

Information we collect during your engagement with us

We also collect information as you use our products and services, like:
- Viewing our websites;
- Activities that are being tracked by our website cookies;
- Calling our hotline;
- Using our apps, websites, and self-service channels and portals; and/or
- Joining our promos, prize raffles, or rewards and loyalty programs.

Information we collect from other sources

Other means of collection of information may be through:
- Our market research initiatives;
- When you visit and use our websites and mobile application; and
- Subsidiaries, affiliates, and third-party business partners to whom you have given consent to share your information to us.

When do we disclose personal information?

There may be instances when we are required to share the information you provided us. In such cases, we ensure that your personal information will be disclosed on a confidential manner, through secure channels and in compliance with the Data Privacy Act and other privacy laws.

We will never share, rent, or sell your personal information to third parties outside of TV5 except in special cases where you have given consent, and in cases described in our privacy policy.

In some instances, we may be required to disclose your personal information to our agents, subsidiaries, affiliates, business partners and other third-party agencies and service providers as part of our regular business operations and for the provision of our programs and services. This means we might share your information with our service providers, contractors, and professional advisers who help us provide our services.

How we protect your personal information

The integrity, confidentiality, and security of your information is important to us. We have implemented technical, organizational, and physical security measures that are designed to protect your information from unauthorized or fraudulent access, alteration, disclosure, misuse, and other unlawful activities.

We also put in effect the following safeguards:

We keep and protect your information using a secured server behind a firewall, encryption and security controls;
We keep your information only for as long as it is necessary for us to (a) provide the products and services that you avail from us, (b) for our legitimate business purposes, (c) to comply with pertinent laws, and (d) for special cases that will require the exercise or defense of legal claims;
We limit the access to your information only to qualified and authorized personnel who are trained to handle your information with strict confidentiality;
We undergo regular audits and rigorous testing of our infrastructure’s security protocols to ensure your data is always protected;
We promptly notify you and the National Privacy Commission when sensitive personal information that may, under the circumstances, be used to enable identity fraud are reasonably believed to have been acquired by an unauthorized person; and
We let you update your information securely to keep our records accurate.

TV5 will not collect, use, or disclose your personal information for any purpose other than the purpose that you may have given your consent for.

What are your choices?

We make sure that we have your consent to continue to collect, use, and disclose your personal information for the purposes that we have identified. We want you to know that you may object or withdraw your consent and/or edit your consent preferences at any time.

If you wish to have access to the personal information in our custody or if you think that the personal information you provided is incomplete, or otherwise inaccurate, you may get in touch with our Data Protection Officer through the contact details provided below. In some instances, we may request for supporting documents or proof before we effect requested changes.

Data Protection Officer
TV5 Network Inc.
Reliance corner Sheridan Streets
Mandaluyong City
tv5dataprivacy@tv5.com.ph

What happens when there are changes in our Policy?

From time to time, we may update our privacy policy and practices to comply with changes in applicable laws and regulatory requirements, adapt to new technologies and protocols, and align with the best practices of the industry.

You will be provided notices if the changes are significant and, if we are required by law, we will obtain your updated consent.